Repair Management

Our End-to-End
Motor Repair Solution

We provide a total, end-to-end motor repair management solution that seamlessly manages all elements of a motor accident repair. This includes everything from the first notification of loss, through to delivering a high-quality repair outcome for your customers.

Our repair management program takes the hassle out of managing motor accident repairs whilst providing measurable cost savings and making your claim processing more efficient.

Contact us today on 1300 739 470 to talk to one of our repair management specialists.

woman with a hat relaxing inside the car
woman customer service representative smiling

Efficiency in Processing Repairs

At AAMC, efficiency is key. Our team understands the importance of getting a repair process underway quickly. We’ve established an end-to-end repair management service that cuts costs and complexity for insurers. This is critical for small to medium-sized insurers, underwriters and corporates who’re unable to secure any significant discounts on repair and claims costs due to their smaller claims volumes.

Our repair management service incorporates our nationwide motor loss assessing capabilities and provides all the critical service elements required to deliver a cohesive, customer-centric repair solution for both specialist light and heavy commercial vehicles.

Elements of Our
Tailored Repair Management Program

There are several key elements to our tailored repair management program, including:

National Network of Partnered Repairers

National Network of Partnered Repairers

Our network of repairers includes passenger vehicle, light and heavy commercial, prestige and specialist vehicle repairers. Along with these specialists, we also have paintless dent technicians, rapid repair centres, mechanics and suspension specialists on hand.

Total Loss Management

Total Loss Management

As part of our commitment to a comprehensive repair management program, we have salvage partners, tow trucks and storage solutions available to you. We're partnered with Written-Off Vehicles Register (WOVR) processors as well.
loss assessing, magnifying glass looking at costs

Robust Cost Containment Strategy

Our repair management service is an investment for your business. With a national network of repairers, we are able to secure fixed prices for your repairs, saving you money with each claim.

By outsourcing this process to AAMC, you’ll save on the operational expenses of keeping an internal repair management team. So, your control over third party costs, reduced operational costs, and reduced repair costs works to increase your company’s bottom line.

Why partner with us for Repair Management?

There are several reasons to consider partnering with AAMC for your repair management requirements.

Reduced motor vehicle repair costs

We have the infrastructure and supply chain to get your customers vehicles repaired for less, improving your bottom line.

Reduced Op-Ex

By outsourcing your repair management significant savings in operational expenses can be realised.

Control of Third Party costs

Our Repair Management program proactively engages with third parties to control repair costs and avoid potential unnecessary hire car and legal expenses.

Shorter Claim Cycle Times

By avoiding duplication and decreasing cycle times, we deliver substantial savings in your claims handling expense.

Improved Customer Satisfaction

Our Repair Management program allocates the correct resources, speeds up processes, and keeps the customer engaged and updated – leaving your customers satisfied.

How We Saved This Insurer 60% on Repair Costs

Repair Management

One of AAMC’s insurance clients came to us for our repair management service. They’d received a repair estimate for a Nissan GT-R with $60,000 of repairs quoted. However, the car only had minor damage and was still in a safe driving condition. By confirming the repair with the manufacturer and validating the method, we secured our insurance client a 60% saving in repair costs.

blue car

20 Years

We recently celebrated our 20th anniversary. During these 20 years, we’ve been able to help many small to medium-sized insurers, underwriters and corporates achieve savings on their motor vehicle repairs.

160 Employees

Our company employs more than 160 people, and proudly works with the Australian motor insurance industry. This includes companies such as RACQ, Allianz, QBE, GT Insurance, Suncorp, and many more.

Nation wide reach

With such a large team, we have staff and assessors in each state and territory of the country. AAMC provides you with national coverage, so you can count on us to be there when you need it.

Start to finish service

We can assist with every aspect of motor accidents, from customer interaction through our contact centre to our dedicated suppliers for reinstating vehicle damage and our in-house technical experts and assessors who aim to mitigate costs.

National Approach

Our national approach to accident management and motor assessing provides consistency in cost, approach and service, regardless of whether clients are in a regional or metro area. This method also means greater efficiency in claims processing, and allows us to provide the flexibility and scale needed when weather catastrophes and other surge events occur.

Get in touch with us

Want to find out more about how AAMC does things differently? Contact our experienced team today.

Our Other Services

Along with repair management, AAMC also provides a range of other services.

Loss Assessing

We deliver a comprehensive assessing service for when and where it’s needed. Our specialist loss assessing services include:

Using a comprehensive onboarding program, we’ll tailor a solution specifically to the needs of your claim.

Complex & Technical Assessing

Motor claims that have highly complex circumstances is our speciality at AAMC. We can assist with:

We’re happy to work with you on a one-off basis, as you need, or to team up with you for a strategy that can be applied to all of your claims.

Contact AAMC Today

Get in touch with the team at AAMC today to learn more about our motor repair management services.